A complaint is an expression of dissatisfaction related to a Municipality of Morris-Turnberry program, service, facility or staff member, where a citizen believes that the Municipality has not provided a service experience to the customer's satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected.  A complaint is distinct from the Request for Service, Enquiry, feedback , compliment or suggestion.

Complaint Details:

Please describe the nature of your request, examples include:

• Details of what happened,
• Where did this happen,
• When was the occurrence,
• Who was involved,
• What was said or done at the time of the occurrence,
• What kind of resolutions are being sought.