Request for Service/Complaint Form

A complaint is an expression of dissatisfaction related to a Municipality of Morris-Turnberry program, service, facility or staff member, where a citizen believes that the Municipality has not provided a service experience to the customer's satisfaction at the point of service delivery and a response or resolution is explicitly or implicitly expected.  A complaint is distinct from the Request for Service, Enquiry, feedback , compliment or suggestion.

Complaint Details:

Please describe the nature of your request, examples include:

  • Details of what happened,
  • Where did this happen,
  • When was the occurrence,
  • Who was involved,
  • What was said or done at the time of the occurrence,
  • What kind of resolutions are being sought.